The Need
Bunzl wanted to leverage its data for improved business decisions – but gathering and analyzing data from 80 libraries in the ERP system was a huge task, making it difficult to efficiently co-ordinate visibility for national and local operations.
The Solution
The company implemented the Bunzl Analytics Tool – a reporting and analysis platform built on IBM® Cognos® software, which unites the company’s operational data and provides a single source of truth.
The Benefit
Greater visibility across operations helps branch management teams match supply to demand, and national sales teams ensure that major customers’ SLAs are met, while also providing deeper insight into each customer account.