The Need
After COVID-19, the Visiting Nurse Association of Northern New Jersey (VNA) was months behind on mandatory compliance records. Backlogged, the home care and hospice services organization sought relief from a tedious entry process that diminished employee morale and impeded operations.
The Solution
Over a few weeks, eCapital Advisors assessed VNA’s needs, introduced automation, and created a new process alongside an internal IT champion. The team developed and deployed a custom application programmed to perform required tasks.
The Benefit
An automated cloud solution delivers necessary records and notifications accurately, quickly, and consistently, and employees now focus at least 400 more hours a week on strategic initiatives. Since implementation, VNA has created additional custom automation applications in-house.
