It’s been estimated that by 2022, almost 50% of companies will use robotic process automation (RPA) in HR and talent scouting. But because recruiting and hiring is such a competitive market, many organizations are still reluctant to automate, preferring a more hands-on approach. That said, recent surveys cite multiple benefits of automating some of the repetitive elements of the interviewing and hiring processes.
So how does RPA improve recruiting and hiring in a competitive market? What parts of the process can be automated? And how does it provide a competitive edge?
Robotic Process Automation for HR and Talent
Success in recruiting and hiring top talent depends largely on response time. The processes used by often short-staffed and under-resourced HR departments can be tedious and time-consuming. Applications need to be sorted and read, and prospects must be prioritized. You need to collate data in a visible and interactive format to analyze and use later. You need to stay in communication with prospects to ensure availability, and all of this needs to be done quickly — before the talent goes to your competitor.
Additionally, HR handles onboarding new employees, as well as issuing employee benefits and incentives such as commissions and bonuses.
RPA supplies an opportunity to minimize stress and maximize efficiency so that your organization supports its competitive edge and good employee relationships.
Processes for HR Automation
Even for owners and managers who like to maintain a hands-on approach, some processes can be automated, streamlining the hiring and onboarding process for maximum efficiency. The first step is deciding which processes and/or sub-processes to automate:
- The application process. It’s common for organizations to automate the submission and verification of applications, but you can also automate sorting and prioritizing applications, gathering data and reporting, and coordinating email communications.
- The hiring process. Aspects of the hiring process that you can automate might be onboarding new employees, granting them credentials and access, filling and submitting forms, and other introductory tasks.
- Employee management processes. You can use automation to roll out employee benefits and incentives, provide commissions and bonuses, conduct periodic reviews, fill vacancies, and track and acknowledge personal and professional milestones.
In each case, automation can also provide actionable intel through spreadsheets, reports, and presentations. Having access to easily visualized and interpreted data can help HR personnel make good decisions with a minimum turnaround, resulting in an improved competitive edge.
What Are the Benefits of RPA?
In addition to some of the advantages discussed so far, the benefits of automation can include:
- Reduced stress. Managing human resources can be an extremely stressful job. Automating the repetitive, time-consuming aspects of each process can significantly reduce stress.
- Increased efficiency. Automating processes often leads to standardization and consistency, leading to increased efficiency.
- Cost savings. Because automated systems handle much of the data gathering and reporting, a few well-qualified personnel can address the human aspects. This reduces the need for hiring and training within the HR department. Consistent and efficient processes also save money by contributing to smoother operations.
Reaping the Benefits with HR Automation
RPA is a non-invasive solution for HR departments, and its low technical barrier makes it easy to implement and provide training for your employees. eCapital Advisors offers professional strategies and consultation for implementing RPA solutions. Explore our advisory services, and schedule a consultation appointment today.