Backed by the power of innovative AI for customer care, IBM is completely re-imagining the digital experience.
With all-new capabilities, the IBM AI for Customer Care portfolio is helping organizations automate and digitize much of the customer journey. As a result, they can adapt to rising customer expectations of rapid answers and action, at any time, on any channel they choose.
Join IBM and Streebo at eCapital Advisors from 1:30-3:30 p.m. (CDT) on Tuesday, October 18, as we share the latest Customer Care Technology.
During this live presentation with a Q&A session, join peers and experts to discuss how to:
- Empower your customers to self-serve and answer questions digitally
- Create a consistent experience for customers—no matter the channel they choose
- Add personalization to these digital experiences
- Deploy AI at-scale to predict your clients’ needs
After the session, network with experts and peers during happy hour (optional).