Robotic Process Automation (RPA) is a software technology that enables computer software “robots” to partially or fully automate human activities that are manual, repetitive and rules-based. RPA helps interpret, trigger responses and communicate with other systems to perform a vast variety of repetitive tasks. This software can operate in any IT application or website in the same way a human would, click by click, once “trained” on what steps to follow. These Software robots can also do these tasks faster and more consistently than people, eliminating errors and enhancing productivity.
Navigating all of the possibilities for RPA can be overwhelming, which is where eCapital can help:
- Business Case/Roadmap Creation
- Process Discovery, Optimization and Prioritization
- Design and Complexity Analysis
- Legacy System Integration
- RPA Development and Support
An Automation initiative will look different for every organization, it can be hard to know where to start. Identifying an agreed-upon strategy with desired outcomes, is critical to ensuring a valuable and scalable Automation program.
The goal of an Automation strategy is to optimize business processes, increase efficiency and accuracy, and drive innovation and growth. This typically includes identifying processes and tasks that can be automated, selecting the appropriate tools and technologies, defining the scope of automation, and creating a roadmap for implementing and managing automation. For many organizations, this strategy may be developed and driven from an internal Automation Center of Excellence (CoE) team.
Developing and fostering an Automation CoE can help organizations achieve greater efficiency, productivity, and agility by standardizing processes, promoting collaboration, and scaling Automation initiatives across the enterprise. It combines people, process, technology, and cultural support to assist in shifting an enterprise’s mindset and resources towards alignment, creating a true business process transformation.
eCapital has expertise and can help with the following:
- Assessments and Roadmaps
- Development & Implementation Services
- CoE Alignment
- Vendor and Technology Evaluation
- Engagement Model Development
- Change Management
- Methodology and Governance
- Training and Education
- Value Analysis & ROI
- Automation Strategy to Scale
Intelligent automation is a broader category of automation technology that includes RPA as well as other advanced technologies such as machine learning, natural language processing, and artificial intelligence (AI). Intelligent automation can automate more complex tasks that require cognitive skills, such as decision-making, problem-solving, and analysis.
It can be used to automate end-to-end business processes that involve multiple steps and require human interaction. For example, an intelligent automation solution could be used to automate the entire process of handling a customer service request, from initial inquiry to resolution, without any human intervention.
eCapital Advisors can help you with the following capabilities to enhance your Intelligent Automation strategy:
- Process Mining/Intelligence
- Intelligent Document Automation
- Machine Learning, Large Language Models
- Generative AI
Automation in corporate financial planning can offer a range of benefits, improving efficiency, accuracy, and decision-making. Here are some key advantages where eCapital can help:
- Increased Efficiency: RPA can automate repetitive and time-consuming tasks, which reduces the workload of employees, allowing them to focus on more strategic and complex tasks.
- Improved Accuracy: RPA software bots can perform tasks with consistent accuracy and precision, resulting in fewer errors and higher quality output.
- Cost Savings: By automating processes, organizations can reduce labor costs, improve productivity, and streamline operations, resulting in significant cost savings.
- Faster Processing: RPA can perform tasks at a much faster rate than humans, resulting in faster processing times and increased productivity.
- Enhanced Customer Experience: By automating tasks such as customer inquiries and order processing, organizations can provide a faster and more efficient customer experience.
- Scalability: RPA can be easily scaled up or down as business needs change, making it a flexible and adaptable solution.
- Compliance: RPA can help organizations ensure compliance with regulations and standards by providing consistent and accurate data and documentation.